Acocks Green Privacy Policy

Data We Gather

We gather and handle various forms of personal information, including:

Your Information Usage

Your personal information serves these key purposes:

• Service Execution and Contract Compliance:
  • We handle the processing and management of your vehicle rental bookings and agreements efficiently. Identity verification is conducted to confirm that you meet our rental criteria. Our team coordinates the vehicle collection and return procedures seamlessly. Payment processing, including deposits and any additional charges, is managed with precision.
• Customer Communication and Contractual Obligations in Acocks Green:
  • We will send you booking confirmations, updates, and essential rental information. We address your inquiries and offer customer support. We inform you about any changes to our services or policies.
• Marketing Preferences and Data Use in Acocks Green:
  • We will send you promotional offers, newsletters, and service updates based on your consent or legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Experience:
  • Evaluating website interactions to refine user experience and site performance. Conducting assessments to improve our vehicle selection and service offerings.
• Compliance with Local Regulations:
  • Adhering to local laws and regulations. Safeguarding against fraudulent activities and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange

Sharing Your Information

• Local Service Partners: Third-party companies assist us in providing our services, including payment processors and IT support. These partners are required by contract to safeguard your data.

We do not share your personal information with third parties.

4. Securing Your Data

We employ a variety of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our practices include encryption, stringent access controls, secure server environments, and routine security evaluations. However, it is important to recognize that no method of internet transmission or electronic storage offers absolute security.

Data Retention Practices

We keep your personal information only for as long as needed to achieve the purposes for which it was gathered, such as complying with legal, accounting, or reporting obligations. The duration for which we retain this information varies based on the type of data and the circumstances surrounding its processing.

Your Rights in Acocks Green

Your rights under UK data protection law

• Accessing Your Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Policies

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and tailor content to your preferences. You have the option to adjust your cookie settings directly within your browser to control how these technologies are used.

Policy Changes

This Privacy Policy may be revised from time to time to align with our operational practices or legal obligations. Any updates will be published on this page, featuring a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we manage your personal information.

Contact Information

For inquiries regarding this Privacy Policy or our data practices, please reach out to us: